FAQS

DOES BANBORING ACCPET RETURNS

You can set up a return for most new and unused products within 30 days of its delivery. For more details, please review our Standard Return Policy.

WHAT IF I NEED MORE INFORMATION ON A PRODUCT ?

Our product information is provided by our suppliers and is complete to the best of our knowledge. We do not have additional details aside from what is listed on the product page.

I STILL HAVE MORE QUESTIONS, HOW CAN I CONTACT YOU?

For customers who contact us via email response time is 24 hours to respond to email requests and inquiries.

DO YOU GUYS PROVIDE CUSTOMER SUPPORT DURING WEEKENDS/HOLIDAYS?

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP

HOW CAN I TRACK MY DELIVERY?

You can check the status of your order in the footer tracking My Orders

YES !!! If you don't like your item or it doesn't fit as well as you'd like, you have a 30-day period from the delivery date to make a return. Please contact us or apply for an exchange or refund. We apologize for the inconvenience, but we will not accept returns made after 30 days. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.